Residential Care
A home where comfort, dignity, and real human connection come first.
Finding the right residential care home isn’t just a “tick the box” moment, it’s about choosing a place where someone you love will actually feel understood, supported, and genuinely cared for day-to-day. At Victoria House, we keep everything personal. No generic routines, no one-size-fits-all approach. Just tailored, compassionate care built around each resident’s individual needs, lifestyle preferences, and the things that make them feel most like themselves.
From the moment someone joins us, our team takes the time to learn their story, the memories that make them smile, the habits that shape their day, the food they love, and the activities that bring them joy. Because “care” is more than support… it’s connection.
Ready to Learn More?
Choosing a care home is a massive decision, and it’s totally normal to have questions. If you’d like to talk things through, arrange a visit, or find out more about life at Victoria House, we’re here to help.
Call us, email us, or book a tour, whatever works for you.
Family Involvement
Families stay fully involved in the journey. Your input helps us shape care that makes sense for your loved one, their routines, their personality, their quirks, everything.
We’re big believers in:
Open communication
Regular updates
Collaborative care planning
Creating a welcoming environment for visits
Care works best when everyone’s on the same page.
Who Is Residential Care For?
Residential care at Victoria House is ideal for individuals who:
Need daily support with personal care
Prefer a safe, supervised home setting
Would benefit from structured routines
Feel isolated living alone
Want companionship, stability, and peace of mind
Require help managing medication or health changes
If you’re unsure whether residential care is the right fit, we’re always happy to chat it through honestly with you, no pressure, no pushy sales vibe.
Our Care Team
Our team isn’t just trained — they’re genuinely caring people who build real relationships with residents. We work with empathy, patience, humour, and a whole lot of heart.
We’re here to support:
We’re basically here to take away the stress, keep things running smoothly, and make sure residents feel comfortable, respected, and included.
- Help with washing, dressing, and mobility
- Medication support
- Monitoring wellbeing and changes in health
- Emotional support and companionship
- Family communication and updates
Our team isn’t just trained, they’re genuinely caring people who build real relationships with residents. We work with empathy, patience, humour, and a whole lot of heart.
A Personalised Approach to Every Resident
No two people age the same way, so we don’t deliver care as if they do. At Victoria House, each resident gets a personalised care journey that evolves with them. As their needs change, physically, emotionally, or medically, we adjust their support so they always feel safe, comfortable, and understood.