Person-centred care means seeing the person first
Victoria House specialises in offering complete care … we ensure that all people, regardless of whether they need residential or dementia care… can discover new things and enjoy new experiences.”
Tip: Ask: How are care plans developed? Are they tailored to the individual, their history, their preferences?
Environment, safety & freedom combined
Selecting the right environment means:
Safe spaces that allow residents to move freely
Areas that feel familiar and comfortable
Access to outdoor gardens (which Victoria House provides) for calm, meaning-ful connection with nature.
Tip: Visit and observe how residents move, how easily staff respond, how spaces support both calm and activity.
Staff training & consistent relationships
Often the quality of dementia care comes down to how well staff know the residents, how consistent shifts are, and how well staff are trained in dementia-friendly approaches.
Tip: Ask: What dementia-specific training do staff have? What ratio of staff to residents in memory care wing? How are shifts handled to maintain continuity?
Engagement and meaning still matter deeply
Just because someone has dementia doesn’t mean meaning disappears. Activities adapted to ability matter, music therapy, reminiscence work, gentle outings. Victoria House’s emphasis on “friendship, laughter, stimulation, and personal achievement” applies here too.
Tip: Ask for examples: What does a “day in dementia care” look like here? What supports are in place for families?
Conclusion
If you’re exploring dementia care in the Isle of Wight, let go of homes that treat it as “just another room”. The right home treats the person, not the diagnosis. At Victoria House we aim to bring respect, warmth, expertise and community for every resident, at every stage. Want to come see how we work in person? Reach out and we’ll show you around our specialist wing and gardens.
